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Despite having all documents approved and being told owo wait for a withdrawal, the situation remained unresolved. The player from Greece faced repeated issues with withdrawing money from the casino due owo constant requests for verification documents. Despite submitting the necessary documents multiple times, the casino kept claiming that something was missing. The Complaints Team extended the response time for the player but ultimately had jest to reject the complaint due to a lack of communication from the player. The player from Alberta państwa unable jest to withdraw funds due owo a lock placed on their account by casino management. Despite being KYC verified and reaching out to customer support, he received w istocie help or resolution, which led jest to frustration and plans jest to boycott the casino.
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Games Library
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The complaint was rejected because the player didn’t respond to our messages and questions. The player from the Czech Republic had been attempting jest to withdraw money for a week from a verified account but państwa consistently asked for more payment documentation. Every document that was submitted, however, seemed owo be insufficient for the online casino. Despite our efforts owo communicate with the player and request additional information, the player had failed jest to respond. As a result, we were unable owo investigate the issue further and had to reject the complaint. At Casino Guru, users have the opportunity owo provide ratings and reviews of online casinos in order jest to share their opinions, feedback, or experiences.
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This delay could have been due jest to unfinished KYC verification or a high volume of withdrawal requests. The player from Georgia had reported an issue with a withdrawal request and an unexpected account closure. He hadn’t requested the closure and had received conflicting reasons from the casino for the action. Despite the account closure, he had been notified that his withdrawal was approved but hadn’t received any funds. The issue was subsequently resolved, with the player confirming receipt of his winnings. Despite providing screenshots of the verification confirmation, the casino is uncooperative.
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The Player’s Account Got Closed
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